1. Who we are
Simply Staffed Ltd ("we", "us", "our") is a UK-based staffing company registered at 59 Castle Street, Reading, RG1 7SN. We provide remote staffing solutions for property professionals. For any privacy-related queries, contact us at hello@simplystaffed.co.uk.
2. Information we collect
We may collect and process the following personal data:
- Identity data: name, job title, company name
- Contact data: email address, telephone number, business address
- Technical data: IP address, browser type, time zone, operating system
- Usage data: how you use our website, pages visited, links clicked
- Communication data: information contained in enquiry forms, emails or calls
3. How we collect your data
We collect data through:
- Direct interactions — when you fill in forms, send us an email, or speak with us
- Automated technologies — cookies and similar tracking technologies when you browse our website
- Third parties — analytics providers such as Google Analytics
4. How we use your data
We use your personal data to:
- Respond to your enquiries and provide our staffing services
- Send you information you have requested about our services
- Manage our relationship with you, including notifying you of changes
- Improve our website, services and customer experience
- Comply with legal and regulatory obligations
5. Legal basis for processing
We process your personal data on the following lawful bases:
- Consent: where you have given clear consent for us to process your data for a specific purpose
- Legitimate interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
- Contractual necessity: where processing is necessary to perform a contract with you or take steps at your request before entering a contract
- Legal obligation: where processing is necessary to comply with a legal obligation
6. Data sharing
We do not sell your personal data. We may share your data with:
- Service providers who assist in delivering our services (e.g. IT, hosting, CRM platforms)
- Professional advisers including lawyers, auditors and insurers
- Regulatory authorities where required by law
7. International transfers
As part of our staffing services, some data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the Information Commissioner's Office (ICO).
8. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Enquiry data is typically retained for 24 months after your last interaction with us.
9. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict our processing of your data
- Request transfer of your data to another party
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at hello@simplystaffed.co.uk.
10. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings. For more information, see our cookie notice on the website.
11. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact & complaints
If you have questions about this policy or wish to make a complaint, contact us at hello@simplystaffed.co.uk or write to us at 59 Castle Street, Reading, RG1 7SN.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.